Privacy Policy

Our commitment to your privacy

Ledgora takes the privacy of visitors to this website seriously. This policy sets out what personal data we collect, how we use it, who we share it with, and what rights you have in relation to it. We have tried to write it in plain language — if anything is unclear, you are welcome to contact us through the contact form.

By using this website, you acknowledge the practices described in this policy. If you do not agree with any part of it, you are free to leave and we will not have collected any personal data in the process.

What personal data we collect

• — Contact form data: name, email address, and any information you include in your message when using the contact form.
• — Analytics data: anonymised data about your visit — pages viewed, time spent, browser type, and approximate geographic region — collected only if you consent to analytics cookies.
• — Cookie-derived data: preferences and identifiers stored in your browser, subject to your cookie choices. See our Cookie Policy for full details.
• — Technical data: standard server log data such as IP address and page request timestamps, retained briefly for security and operational purposes.

We do not collect sensitive personal data (such as health information, financial account details, or identification documents) through this website.

Legal basis for processing

• — Contact form submissions are processed on the basis of your consent and our legitimate interest in responding to enquiries.
• — Optional cookies (analytics, advertising) are processed only where you have given explicit consent via our cookie preference controls.
• — Essential cookies and security-related data are processed on the basis of legitimate interest in operating a functioning, secure website.

How we use your data

• — To respond to enquiries sent through the contact form.
• — To understand how visitors use the website so we can improve its content and usability (analytics only, with consent).
• — To maintain the security and proper operation of the website.
• — To comply with applicable legal obligations.

We do not use your data for unsolicited marketing without your explicit permission, and we do not sell your personal data to third parties.

Third-party sharing

We may share data with third parties in limited circumstances:

• — Analytics providers (e.g. Google Analytics) — only where analytics cookies have been accepted.
• — Advertising networks — only where relevant advertising cookies have been accepted.
• — Legal authorities — where required by applicable law or in response to a legitimate legal request.

How long we retain data

• — Contact enquiry data: retained for up to 24 months after the last correspondence, then deleted.
• — Analytics data: retained in aggregated, anonymised form in line with the analytics provider's retention settings.
• — Cookie preference records: stored locally in your browser until you clear them or modify your settings.

How we protect your data

• — Data in transit is protected by HTTPS encryption.
• — Access to any stored contact data is restricted to personnel with a legitimate need.
• — We review our data handling practices periodically to ensure they remain appropriate.
• — In the event of a data breach that is likely to affect your rights, we will notify you and the relevant authority promptly.

Your rights

• — Right to access: you may request a copy of the personal data we hold about you.
• — Right to rectification: you may ask us to correct inaccurate or incomplete data.
• — Right to erasure: you may ask us to delete personal data we hold about you, subject to any legal obligations we have to retain it.
• — Right to portability: you may request your data in a structured, machine-readable format.
• — Right to object: you may object to processing based on legitimate interest.
• — Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting prior processing.

To exercise any of these rights, please use our contact form. We will respond within 30 days.

Changes to this policy

We may update this policy from time to time to reflect changes in law or practice. The date at the top of this page indicates when it was last revised. We encourage you to review it periodically.